Arizona Render says was fined $ 4,000 by leaving adverse reviews about property – but is that legal?

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Arizona Render says was fined $ 4,000 by leaving adverse reviews about property – but is that legal?

When Adrian Paul and his wife moved to ScottTsdale last year, they expected to hire a brief time to work as a packet of comfortable arrival while looking for their next home. Instead, they say that they find a black mold and endless correction. After submitting the online relay update, they too are served for a $ 4,000 surprise.

Reviews, appears, breached the deeper burdens of 21 Page $ 2,000 “Posts” permanently measured under three stars.

The paull is now heard about the problem of many employers may not know that it is illegal: companies are punishing customers for sincere feedback.

“Reviews is the way we base companies,” Paul told Phoenix’s 12’s. “So corrupt the review process is illegal.”

And you’re right. Consumer Assessment Act (CRFA) has passed by 2016, protects consumers from successful success.

Here’s what happened and what to do if the householder or business tries to review you well.

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Paul and his wife sold their home in North Scottsdale in 2023 and signed a nearby lease agreement with a Real Estate Denal. They move away quickly, hoping to dedicate comfortable cushion before their official outdoor date.

But things went very fast.

“When we lifted a piece of furniture in the big bedroom, there was a great patch of dark clay,” said Paul. The couple quickly went asked for Denali to fix the problem.

When they returned, Paul said that the problems could be solved: The walls have holes, the carpet parts were lost, and the tablets were sharpened. Feline with what he described as a company’s not responding, Paul turned to Google and Yelp to share his knowledge.

Instead of responding, he says his $ 2,200 employment debt was suddenly filled in a $ 1,800 budget. Reason? $ 2 000 “don’t fear the penalties.

Their lease is forbidden “the bad Internet review, unpleasant amounts of 3 than 5 or less posts in all social platforms and reviewing platforms.” Breaking this clause, warned, it could create a good thing for $ 2,000.

Why is that clause may not be illegal

CRFA is illegal that companies have used contract phrases to punish consumers with reliable updates, or online. That means that if you send a true update, the company cannot legally live, threaten or reputed you, even if it is bad.

The Federal Trade Commission (FTC) has brought forced business services trying to use the “gag branches” in contracts. The violators may face public fees and court orders. If the employer or the customer, that means:

You cannot be fined or punished for update because it is bad.
You can add complaints about FTC, your lawyer’s lawyer, and Bureage Business Business Bureau (BBB is better.
You must keep any documents – contracts, emails or invoices – if you plan to counter the case.

As published, Paul has filed complaints at a regular Arizona Atterney office, BBB, and he says he planned to contact FTC.

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Danali Real Estate plays down, but injury may be made

After 12NENS reached a statement, the Denali Real Estate issued a statement that takes “every serious response” and is allowed a lease agreement “to be allowed to lease agreement.

However, it remains unclear whether Denal will be on charges against Paul.

The company says he made many efforts to prepare the issues in Condo, but said Paul to reject the repetition of contractors and repair groups. The paull argues with the events version – and then the material remains unemployed, with the storm damage and animal ears within the unit.

Whatever the result, one thing is clear: What happened to Paull is part of a comprehensive hire matter, and collectors in general.

What to do if the company is trying to silence your review

If you ever threatened the legal or financial results of leaving a review, here are the steps you can take:

Know your rights: Consumer service delivery Act makes it kriction that businesses force “gags Claases” in consumer contracts. If your lease agreement or service covenant contains one, we cannot be prevented, even if you sign us.
File complaints with appropriate agencies: Begin with your state lawyer. You can contact FTC and Better Business Bureau:
- FTC complainant (https://reportfraud.ftc.gov/)
- Arizona AG Complaints (https://www.azag.gov/compleints/consumer)
- BBB file complaint (https://www.BBB.org/File- Hotpumpunt)
Keep all documents: Keep copies of leases, emails, any expenses or books tied in conflict. You’ll need them if you decide to pursue legal action or debates charged with credit cards or bank.
Don’t be afraid to talk: Review is a protected speech. If the company uses the crafty effort to bury a sincere answer, it may be breaking the law, not you.